Disclosure to Law Enforcement: The TOS specifically prohibits the use of our service for illegal activities. Therefore, Customer agrees that Wahm Web Hosting may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Customer. In addition Wahm Web Hosting shall have the right to terminate all service set forth in this Agreement.

Payments and Fees: Service will be interrupted on accounts that reach 5 days past due. Service interrupted for nonpayment is subject to a $10 reconnect charge (individual hosting accounts). Accounts not paid by due date are subject to a $15.00 late fee after 3 days and $5 after each day after. Accounts that are not collectable by Wahm Web Hosting may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than $50 nor more than $100. If you desire to cancel your account, please follow the proper procedure as outlined in this TOS.

Failure to Pay: Wahm Web Hosting may temporarily deny service or terminate this Agreement upon the failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

Account Cancellation: All requests for canceling accounts must be made in writing with at least 30 days notice but not more than 60 days prior written notice and e-mail sent to billing@wahm-web-hosting.com. You must have all account information to cancel. There are no refunds after the first 30 days.

New Domain Accounts: All new webhosting accounts involving new domains will be set up and entered into our DNS servers within 1 business day. Due to unforeseen complications, however, this process may sometimes require up to 2 business days.

Transfer of Domains: If you select transfer domain it DOES NOT mean you will switch from your current registrar to ours. It means you will be using a domain you have registered elsewhere and will transfer the hosting services. You will keep the domain where you registered it unless you give us permission to move the domain registration to us. In that case please send an email to support@wahm-web-hosting.com

Support Boundaries: Wahm Web Hosting, provides online technical e-mail support to our customers but we reserve the right to answer emails within a 24 hour period. Please check the Help files in our support area before contacting tech support. For emergencies you may Instant message us at the following adresses: Yahoo Instant Messenger - wahmsunited, MSN Instant Messenger - dianne@wahmsunited.com.

SPAM and Unsolicited Commercial E-mail (UCE): Wahm Web Hosting takes a zero tolerance approach to the sending of Unsolicited Commercial E-mail (UCE) or SPAM over our network. Very simply this means that customers of Wahm Web Hosting may not use our network to transact in UCE.

Network

IP Address Ownership: If Wahm Web Hosting assigns Customer an Internet Protocol address for Customer's use, the right to use that Internet Protocol address shall belong only to Wahm Web Hosting, and Customer shall have no right to use that Internet Protocol address except as permitted by Wahm Web Hosting in its sole discretion in connection with the Services, during the term of this Agreement. Wahm Web Hosting shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by Wahm Web Hosting, and Wahm Web Hosting reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion.

Bandwidth and Disk Usage: Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes per month for the Services ordered by Customer on the Order Form. Wahm Web Hosting will monitor Customer's bandwidth and disk usage. Wahm Web Hosting shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in Wahm Web Hosting's sole and absolute discretion. If Wahm Web Hosting takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action. In the event that a customer exceeds the included allocation, Wahm Web Hosting may, at its sole discretion, collect a deposit, in an amount determined by Wahm Web Hosting, against customer's credit card on file with Wahm Web Hosting.

System and Network Security: Users are prohibited from violating or attempting to violate the security of the Wahm Web Hosting Network. Violations of system or network security may result in civil or criminal liability. Wahm Web Hosting will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

Suspension of Service or Cancellation: Wahm Web Hosting reserves the right to suspend network access to any customer if in the judgment of the Wahm Web Hosting network administrators the customer's server is the source or target of the violation of any of the other terms of the AUP or for any other reason which Wahm Web Hosting chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. We offer a 30 day money back providing we failed to provide you with the service as outlined for each individual hosting plan. However setup fee's are non refundable under any cicumstances. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer's machines were suspended.

Miscellaneous Provisions: You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

Responsibility for Content: You, as Wahm Web Hosting customer, are solely responsible for the content stored on Wahm Web Hosting's servers. Please make back ups of any additions to your site!